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A Concierge Approach to Hospitality

Our approach brings every angle of hospitality together under one roof, giving you clarity and continuity from start to finish.

With a dedicated Hub lead guiding the process, you gain hands-on support and thoughtful execution without added complexity.

Our design services focus on environmental planning and operational performance, informed by stakeholder interviews, site evaluations, and data analysis. Every recommendation – from layout and adjacencies to equipment placement and infrastructure – is rooted in optimizing the space for real-world conditions.

We help communities define who they are and express it with clarity and intention. From brand foundations to digital experiences and on-site activations, every touchpoint is designed to work together, reinforcing a cohesive story that builds trust and strengthens connection.

The senior living industry continues to face critical staffing shortages and high turnover, particularly in foodservice and hospitality roles. The Hub’s Centralized Staffing Team (CST) helps improve retention by integrating dedicated support specialists, advanced tools, and focused training into the hiring process.

Through innovative service models, our team advances clinical, well-being, and regulatory goals while enhancing both client and consumer satisfaction. We are committed to improving health outcomes, strengthening wellness initiatives, and ensuring regulatory compliance through expert guidance and advanced nutritional support.

Our team comprises experts from diverse fields such as computer science, economics, statistics, cognitive science, market research, and beyond. We take a direct and analytical approach to kitchen design, placing a strong emphasis on data-driven insights.

We oversee the sourcing, specification, and coordination of furniture, smallwares, and equipment across every phase of a project. Our team evaluates options based on operational requirements, budget parameters, lead times, and lifecycle considerations to support reliable, cost-effective outcomes.

Meet Our Team

President

Phillip Dopson
Vice President

Glenn Bradley
Senior Director of Workforce Solutions

Michelle Currier
Director of Design and Construction

Nova Witkowski
Director of Design and Construction

Kwesi Bannerman
Director of Design and Construction

Erin Porter
Director of Design and Construction

Kristina Varnalis
Director of Design and Construction

Mark Chiarletti
Director of Design and Construction

Austin Sommer
Director of Procurement

Jeff Frishman
Director of Activation

Allison Daly-Saad
Director of Marketing

Derek Sullivan
Director of Photography

Kerry Bickford
Marketing Manager

Taylor Smith
Operations Manager

Jasma Soden

President

Phillip Dopson

Phillip helps communities thrive by blending design, innovation, branding, technology, and data into experiences that feel both intentional and intuitive. His approach is rooted in a clear understanding of consumer behavior, allowing him to shape environments that connect with people and deliver lasting impact.

As President of The Hub, Phillip turns data into actionable insight. He uses that intelligence to guide strategic decisions and stay ahead of shifting consumer expectations, always focused on what communities need today and what guests will want next.


Vice President

Glenn Bradley

Glenn brings 30 years of experience in design, architecture, and construction, including leadership roles at Starbucks Coffee Company, Whole Foods Market, and The Kroger Company. For the past 16 years, he has shaped design strategy across Compass Group sectors such as Healthcare, Senior Living, Business and Industry, and Higher Education.

As Vice President of The Hub, Glenn leads with a focus on innovation. He drives design and technology solutions that support the unique needs of healthcare, senior living, and recovery spaces. His approach is grounded in creating environments that serve both purpose and people.

Senior Director of Workforce Solutions

Michelle Currier

Michelle Currier, SHRM-CP, CDM, CFPP, oversees the Centralized Staffing team, bringing a wealth of experience and expertise to the role. With a strong commitment to excellence, she is dedicated to ensuring that the team delivers top-notch staffing solutions that meet the needs of the organization and supports business goals while using a diverse and innovative process.

With 3 decades of Operational expertise, and 10+ years leading people initiatives, Michelle brings a meaningful perspective to achieving staffing goals.

Director of Design and Construction

Nova Witkowski

Nova Witkowski serves as a Director of Design at The Hub, Compass One Healthcare, and Morrison Healthcare. Prior to joining Compass in 2014, Nova dedicated 8 years to business development, focusing on providing architectural and engineering services for hospital clients. She also spent 15 years in construction, working on design-build hospital projects for a builder.

Nova’s passion for innovation and creative problem-solving defines her approach. She pursued her associate degree in architecture from Onondaga Community College and her bachelor’s degree in civil engineering from Rochester Institute of Technology while balancing full-time work during the day and evening studies.

Director of Design and Construction

Kwesi Bannerman

Kwesi Bannerman brings extensive experience as Director of Design at The Hub, Compass One Healthcare, and Morrison Healthcare, recently joining Morrison Healthcare in 2024. With a solid track record managing construction projects in both private and public sectors, Kwesi’s notable work includes overseeing projects at The Ohio State University Wexner Medical Center Facilities for 6.5 years.

His expertise shines in healthcare design and construction. Kwesi holds a bachelor’s degree in building technology from Kwame Nkrumah University of Science and Technology in Ghana, a master’s in engineering management from The Ohio State University, and is a certified Project Management Professional (PMP) accredited by the Project Management Institute (PMI).

Director of Design and Construction

Erin Porter

Erin brings over 23 years of experience in retail design, architecture, and construction, with a strong foundation in the restaurant and retail food industry. For the past decade, she has led design efforts across healthcare and senior living, with a focused commitment to senior living communities over the last two years.

As Director of Design, Erin leads programming, project execution, and service procurement. Her work ensures each space reflects the care, comfort, and connection essential to healthcare and senior living environments.

Director of Design and Construction

Kristina Varnalis

With an extensive 13-year journey within the foodservice industry, Kristina has traversed various roles encompassing equipment dealers, manufacturers, and foodservice design. Kristina actively engages in the intricate process of supporting initial design concepts and skillfully orchestrating their transformation into tangible realities.

Her wealth of experience brings a dynamic perspective to the team, as she navigates the intersection of innovation and practicality, ensuring that each design not only meets but exceeds the expectations of our clients.

Director of Design and Construction

Mark Chiarletti

With over 25 years of experience across design, architecture, and construction, Mark brings deep expertise in restaurant and retail food environments, including work with CVS, Marriott, Sodexo, and Starbucks. For the past decade, he has focused on advancing design within the Compass Group family, supporting Healthcare, Senior Living, Business & Industry, and Higher Education sectors.

As Director of Design, Mark leads programming, project execution, and service procurement—ensuring each space reflects the unique needs of the communities and facilities we serve. His work is grounded in practical expertise and a strong commitment to purpose-driven design.

Director of Design and Construction

Austin Sommer

Austin brings a rare blend of construction and foodservice design experience to The Hub as Director of Design and Construction. He began his career in foodservice design consultancy, gaining a strong understanding of how design decisions translate into real-world operations. With degrees in Construction Management and Industrial Management, his work is grounded in both technical expertise and practical project execution.


Before joining The Hub, Austin managed senior living projects for a general contractor, refining his skills in scheduling, budgeting, and site coordination. Having previously partnered with The Hub during his time at SCOPOS, he was drawn back to the creative side of foodservice design and the collaborative energy that defines it.

Director of Procurement

Jeff Frishman

Jeff brings a unique skillset, experience, and relationships in the Foodservice industry. His engineering and manufacturing background, combined with his extensive experience in sales, distribution, complex national accounts, and procurement, gives a valuable perspective on the end to end of hospitality foodservice purchasing.

As Director of Purchasing of The Hub, Jeff takes his experience and understanding of industry trends and technology and applies it to strategically improve client operations and procurement. Using data intelligence and optimized processes to strategically enhance client experience, it fosters a deep understanding of client needs and future growth vectors, allowing him to provide tactical solutions which provide meaningful value to our clients and supplier partners.

Director of Activation

Allison Daly-Saad

Allison Daly-Saad is our Experiences Activation Specialist, dedicated to transforming dining spaces through the thoughtful selection of plateware, glassware, flatware and tabletop accessories that reflect each client’s unique décor and menu vision.

With a keen eye for design and a deep understanding of operational needs, Allison collaborates closely with clients to curate versatile and timeless tabletop solutions tailored to their space and budget. Her expertise bridges the gap between aesthetics and functionality, ensuring every dining environment is both inviting and efficient.

Director of Marketing

Derek Sullivan

As Director of Marketing at The Hub, Derek oversees brand development, messaging, and campaign strategy for a diverse portfolio of clients. With a background in agency work and experience in the senior living and healthcare industries, he brings a strong blend of creative insight and strategic thinking.

Derek is passionate about crafting unique campaigns that help clients connect with their audiences in meaningful, measurable ways.

Director of Photography

Kerry Bickford

A seasoned visual communicator with two decades of expertise in graphic design, photography, and videography, Kerry currently serves as a Senior Graphic Designer for The Hub, specializing in senior living and healthcare industries. Recognized for exceptional visual storytelling abilities, he transforms complex concepts into compelling visuals.

Kerry’s commitment to quality and outstanding results produces work that effectively engages target audiences and communicates key messages with clarity and impact.

Marketing Manager

Taylor Smith

Taylor brings valuable cross-industry experience from her background in advertising agency work and healthcare marketing, specializing in digital advertising, SEO strategy, website design, and brand management.

Using research and data to create strategic marketing initiatives that deliver measurable results, Taylor approaches each project with passion, believing in the power marketing has to create meaningful impact for both businesses and the people they serve.

Operations Manager

Jasma Soden

Jasma Soden is the Operations Manager for the Design and Construction team under The Hub, Compass One Healthcare, and Morrison Healthcare. With experience in Marketing and Retail across various industries, Jasma brings a dedicated professionalism and expertise in leadership, organization, and business operations.

With over 20 years at Morrison, she’s held roles in Retail, Marketing, Design, and Construction, and currently ensures efficient Design Team operations. Responsibilities include process recommendations, risk assessment, industry best practices, vendor relations, project oversight, P&Ls, forecasting, and contractor invoice management. Jasma holds a bachelor’s degree in business administration with a marketing concentration from Clayton State University. Beyond work, she enjoys family time with husband Steven and daughters Nikolette and Nia, cheering them on in softball, basketball, and track.